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Platform Capabilities

Everything DocRepute does, and what each one costs you

Patient intake, surveys and neutral review requests, plus the paid agentic capabilities that sit on top. Every capability below carries an honest status, because knowing what is not built yet is worth more to you than a longer feature list.

DocRepute capabilities illustration
Honest Status

Current, paid, planned, and deliberately not built

Most software in this category leaves you to work out which features are real. Here is the whole map in one view.

Core at launch, free to start

Included in the free plan, which covers 50 completed patient actions each month.

  • Digital patient intake

  • Standard patient surveys

  • Neutral Google review requests

Paid AI capabilities

Available on paid plans. The free plan does not include AI.

  • AI intake assistant

  • Conversational surveys

  • Sentiment and topic analysis

Planned

On the roadmap and described honestly as planned until they are live.

  • Native SMS reminders

  • Cross-workflow patient communication

  • Multi-location reporting

  • Conditional form logic

Not supported

Deliberately outside DocRepute. If you need these, you need a different product.

  • EHR or practice-management replacement

  • Scheduling, billing and clinical charting

  • Waiting-room kiosk

  • Review gating or filtering

Explore each capability

Each page explains the workflow step by step, what your staff still controls, and where the capability stops.

AI Intake Assistant

AI patient intake that asks only practice-approved questions, fills the gaps a static form leaves, and hands staff a structured summary. Coming with early access.

Digital Patient Intake

Digital patient intake software that sends forms before the visit and hands staff a complete, reviewed submission. Free to start with 50 patient actions a month.

Patient Surveys

Patient satisfaction survey software that captures the score and the reason behind it — standard or conversational. Free to start with 50 patient actions a month.

Review Requests

Healthcare review management built on one neutral rule: every eligible patient gets the same Google review invitation. No gating, no filtering. Free to start.

Patient Text Messaging

What HIPAA compliant text messaging to patients actually requires — consent, opt-out and minimal-PHI message patterns — plus DocRepute's planned native SMS workflow.

Multi-Location Reporting

Location-level review reporting for multi-location healthcare reputation — compare sites and providers on the patient feedback and review requests you collect.

Patient Communication

Patient communication orchestration for independent practices: intake reminders, survey reminders and neutral review requests, timed and sent from one place.

Conditional Form Logic

Conditional logic and patient form branching for healthcare intake: show or hide fields and sections so every patient answers only the questions that apply to them.

Looking for a specific form instead? Browse the healthcare form template library or the free practice tools.

How a practice usually starts

Almost nobody adopts four workflows at once. A three-provider clinic turns on digital intake first, because the clipboard is the thing costing them an hour a day. Forms start coming back complete, and for six weeks that is the whole of their DocRepute usage.

Then they add a short post-visit survey, because now they are curious. Two months later they turn on review requests, having seen enough private feedback to be confident about asking publicly. The AI intake assistant comes last, once they know exactly which questions patients keep leaving blank. Four capabilities, adopted one at a time, each earning the next.

Straight Answers

Before you pick a workflow

What is DocRepute?

DocRepute is patient experience software for independent US healthcare practices. It connects three workflows most practices run separately: digital patient intake, patient surveys, and neutral Google review requests. This page lists every capability with an honest status against each.

Which workflow should I use?

Start where the pain is rather than adopting everything at once. Paperwork slowing the front desk is digital patient intake. Forms arriving half-finished is the AI intake assistant. No read on how visits are going is patient surveys. Happy patients nobody asks is review requests. Each works alone, and they share the same patient record when combined.

Which features are current, planned, or unsupported?

Digital intake, standard surveys and neutral review requests are core at launch and free to start. AI intake, conversational surveys and sentiment analysis are paid capabilities. Native SMS reminders, cross-workflow communication, multi-location reporting and conditional form logic are planned. DocRepute does not replace an EHR or practice-management system, does not handle scheduling, billing or charting, offers no waiting-room kiosk, and will not gate reviews.

How does the free-to-start access model work?

The free plan includes 50 action credits each month. A credit is used only when a patient completes a regular intake submission or a standard survey — building, editing and publishing your forms and surveys costs nothing. AI capabilities are on paid plans.

Is DocRepute HIPAA compliant?

DocRepute is HIPAA-focused and built for HIPAA-compliant workflows, designed for HIPAA-regulated patient intake, with a BAA planned to be available at launch. No software makes a practice compliant on its own — that depends on how your practice configures and uses it. DocRepute is pre-launch, so please do not enter real patient information into the public tools on this site yet.

New to DocRepute? Start from the overview, or see how it fits your specialty.