Privacy Policy

1. Introduction

At DocRepute, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, practice details)
• Patient information collected through forms (as authorized by you)
• Feedback and communication data
• Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage patient intake forms
• Send notifications and updates
• Respond to your comments, questions, and requests
• Comply with legal obligations

4. HIPAA Compliance

For our healthcare practice clients in the United States, DocRepute operates as a Business Associate. We handle Protected Health Information (PHI) in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA). A separate Business Associate Agreement (BAA) governs our handling of PHI.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your information, including industry-standard encryption, regular security audits, and strict access controls.

6. Your Rights

You have the right to access, update, or delete your account information. Depending on your location, you may also have other rights under applicable privacy laws.