About DocRepute
We believe every healthcare practice deserves powerful patient experience software — without the enterprise price tag.
Our Mission
DocRepute was founded with a clear mission: to make HIPAA-compliant patient intake, feedback collection, and reputation management software accessible to every healthcare practice — regardless of size or budget.
Too many independent clinics, solo practitioners, and small group practices are locked out of modern patient experience tools because of prohibitive enterprise pricing. We are changing that by offering a comprehensive, free-to-start platform that grows with your practice.
Our platform covers the complete patient experience lifecycle: digital intake forms that patients complete before arriving, automated satisfaction surveys that catch concerns early, and intelligent review routing that helps satisfied patients share their experiences on Google.
Our Core Values
Accessibility
Every practice deserves modern patient experience tools. We provide essential functionality completely free because patient care quality should not depend on software budget.
Security & Compliance
HIPAA compliance is foundational, not optional. Every feature is built with patient data protection at its core, using industry-standard encryption and strict access controls.
Simplicity
Healthcare software should reduce complexity, not add to it. Our platform is designed to be intuitive for both clinical staff and patients, with no IT expertise required.
Our Team
DocRepute is built by a team with deep expertise in healthcare technology, HIPAA compliance, and practice management. Our founders have firsthand experience with the operational challenges that burden clinical teams — from endless paper forms to the stress of managing online reputation.
We combine healthcare domain knowledge with modern software engineering to build tools that are secure, reliable, and genuinely useful for busy medical practices. Our platform is designed and maintained with the same care and precision that our users bring to patient care.
We are committed to transparency in how we handle data, continuous improvement of our platform, and building lasting relationships with the practices we serve.
Compliance & Security
DocRepute operates as a HIPAA-compliant Business Associate. We handle Protected Health Information (PHI) in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA). A Business Associate Agreement (BAA) is available for all healthcare practice clients.
Key security measures include:
- Industry-standard AES-256 encryption for data at rest and TLS 1.3 for data in transit
- Strict role-based access controls and comprehensive audit logging
- Regular third-party security assessments and penetration testing
- SOC 2 Type II certified infrastructure and processes
- Automatic session timeouts and multi-factor authentication support